We want you to be delighted with your N.E.R.D. experience. Our policies are outlined below to ensure a positive experience for all of our customers. Before you license a game design, you must agree to these policies:

  • Since we are licensing intellectual property, there can be NO REFUNDS on any product. If you have any questions about whether a product is right for your location, please email us before ordering.

  • We offer ongoing customer support for licensed game designs.

  • Once you have licensed an escape room design, you are welcome to modify the game to suit your needs.

  • Your purchase entitles you to use a game design to host it to customers at one location only. If you would like to host the same game at another site, you must purchase a second license and have the location's territory checked for infringement.

  • Every game comes with a territory of about a 3-hour drive to protect your investment. Your purchase will only be approved if the same game is not currently licensed within this territory.

  • N.E.R.D. reserves the right reclaim a game design territory three years after the game is licensed if the game design is no longer in use.

  • You do not have permission to resell or trade any N.E.R.D. game designs. Since we at N.E.R.D. protect our customers' territories, we ask our customers to do the same by not selling our products or hosting them virtually, which could create an infringement on an existing territory.

  • We strive to make our designs 100% safe for players and employees. By licensing a product, you agree that we can not be held responsible for any accidents that occur at your facility in the construction, implementation, or operation of our game designs.

  • These policies may be updated in the future in the spirit of protecting the interests of N.E.R.D and our customers.

All prices are in US dollars.

All creations are ©2020 New Escape Room Designs, LLC